Every user profile, page or community has a Trust Module which will enable users to understand the trust that this user/page/community has. This will empower the community to create more trust which will lead to more unconditional sharing. If a user has set free items, shared their skills or pick-up resources, it is easy understood by other users which. So if someone requested an item and did not show up to pick it up the reliability rate goes down, if users always did what they pretended to do, their reliability rate stays at 100%. If a user want to show the community that high level of trust for another user, they can give a vouch and a comment. If there is not so much trust yet between users, for every interaction (e.g.receiving or sharing an item) the user can give a feedback with or without a short comment and always 1-5 stars.

Design Proposal

Stage 1 - MVP Pilot

Feature Set Basic Trust Module

• Make ever user be able to give feedback to other users, pages, communities and sub-groups

• A feedback consist of a text comment max 200 characters and between 1-5 stars.

• Feedbacks can be given to a user in following situations: 

  • user interactions e.g. pick up of a food-basket, item
  • because the user is a good/bad team member of a store
  • a user appreciates the contribution of another user for any kind of commitment
  • vouch icon and number of vouches, klick -> popup with all the vouches and comments
    
  • To show the average star number in profile, by clicking a popup with all the feedbacks with stars and comments is shown
    
    
• feedback with 1-5 stars & comment:
  • 
    
    
• gives [icon], receives [icon] by user which are completed (number of activities for each)
  
  
• offers [icon] and requests [icon] by user still open (number of activities for each)
  
  
• reliability rate [icon]
  • is calculated with (gives + receives where the other user confirmed that the promised crowdsourcing/share module action has been completed, pick-ups with no reports)/(all the promised gives + receives + pick-ups) = % rate. Rate is shown next to icon
    
    
• identity check (no comment):
  • legal document check [icon]: users can confirm that they saw a legal document
  • met in person [icon]: users can confirm that they met this person and its the person of the profile page
    
    
• connections [icon]: 
  • number of connections

Stage 2 - MVP

MVP Final

Suggestions for parameters to show or create a trust value from:

• Number of food baskets given
• Positive feedback received
• Number of collections
• Posts

Reference

Foodsharing.de currently shows the following statistics for foodsavers:

• Posts
• Number of collections
• Weight of collections
• Number and description of trust bananas (other people express trust in this user)
• Connections ("friends")
• Collection ratio (not working, only shows 100%)

• • • 
      
  • recent activities: 
    • github-like calendar statistics with the activities of the last year
      
      
  • report link where other users can write reports for the user see Report Module
  • reports [icon]: just visible for community admins