Question forming guidance

Questions are the input to the systemic consensus process leading to the output of decisions. Questions that have been formed well are seen by how happy people are to answer them; this is essential for people to be happy throughout the systemic consensus process and willing to work together on the decisions made. This article is specific for the full, online systemic consensus process (herein SysCon).

Heavy questions are appropriate for SysCon. These should be proposed by would-be voters. Questions should be clear & open and made with self-awareness & research.

Contents

Am I...


Self-aware

There are some things you can ask yourself about your question which can help refine and improve your question. In most cases questions from the awareness about a problem. Try to identify the problem clearly: this already leads to more refined questions. Then you can ask yourself;

  • Am I emotionally affected by this issue?
  • Do I already know what I want the answer to be?
  • Is what I've written coherent?
  • Is it helpful for me, my team or the world to ask this question?

Sometimes this train of thought leads to a reformulation of the problem or leads you to an answer or empowers you to direct action.

Informed

Some questions can be answered with a relatively small amount of personal research compared to the effort of gathering a group to find a solution. Even though research will not always enable you to find the solution, doing so will enable you to form better questions and better proposals.

Is it...


Clear

Writing in a way that is understandable reduces confusion and helps people to form proposals - this does not mean questions have to be specific: questions can be broad or specific, the important part is to communicate your intentions. Removing any ambiguity is an essential part writing clearly, thus acronyms should be expanded and specifics should be made explicit. Clear questions are concise, that is they are just the right length: not too short or long.

Open

Questions should not force people into yes/no mind-sets: If you have been thinking about an issue and arrived at a proposal, there is a tendency to phrase your proposal as a question. Stepping back to the question allows the rest of the team to work together on proposals. Removing personal bias is also important, though personal bias may not be seen if you don't look for it - this is where focusing on self-awareness is important...

Example Questions


Good


How should we create and maintain our website?

Question is clear and open: people can understand it and are invited to make proposals.

Which logo do we want for yunity?
Question is clear and open: people can understand it and are invited to make proposals.

What kind of framework do we want to use for the gathering and prioritization of questions for offline systemic consensus?
Question is clear and open: it might seem long, but it needs to be.

Not so good


Should we use WP as our CMS?

Neither clear nor open: Forces participants into yes/no mentality and acronyms will be unclear for some.

Which graphical emblem should we have for representing yunity to the global public and conveying our core values?
Not very clear: unnecessarily complex language and detail.

How should we gather and prioritize questions?
Open but vague: not clear what questions are being gathered and prioritized for.



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