Users can write a report about another user when problems occur, like infringements of rules. In order to give each Community as much autonomy as possible, Communities have to take care of all reports (problems which are reported from users  the Community) occurring within their own Community. The Report Module help helps the Community to manage the reports that happen within their own Community in an efficient way.

Reports against the top-level-members of the Community are taking taken care of by the yunity Report Team.

Goal: "We want to encourage the users to speak to the persons he/she has a problem with. If that's not possible a user can write a feedback with your concerns to that person. The report should be the very the last option."

Every All community top-level admins can choose where the reports go: either centralized to community admins in the Report Team of the whole communnity or decentralized to admins of the specific Report-Team Teams of sub-groups

Reports on user profile:

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by clicking on "report" on the trust module on user profile

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Stage 1 - MVP Pilot

•  Being able to write a Report from the profile page of an user
  
  •  Type of Report:  
    yunity specific: is harassing me or a friend, Spam or a scam, Violence or harmful behavior, Hate speech or discrimination
    foodsharing

...

• • specific: came to late to pick-up, did not show up without noticing the team and others to come to be validated from the current foodsharing website where we can see what other report option was used most often)
  •  

    Date when the incident happened (optional)

  •  Store: when users are members of the same store(s): show a list of their common stores to select where the incident happened (optional)
  •  Community to which the incident is related to
    (Automatically filled if there is a store selected, if not all Communities that both reported and reporting person are displayed and one can be selected. If reported person is in no community, the field remains empty. If reported and reporting person don't have Communities in common, the field remains empty and report will be directed to yunity Report Team)
  •  Description of what happened and what the accusation is (min. 50 characters, max. 1000 characters)
  •  Picture attachment (optional)
  •  After sending a message appears: "Thank you for committing this report. It will be redirected to the responsible persons, which may contact you for further questions."
•  Notification for new report in the respective report team.
  Normally the report is shown to community admins of the community the reported person is in. If reported person is the community admin of a sub-group and would manage that report, the report goes to the next higher community admin (so he/she doesn't manage his/her own report). If he/she is the top-level community admin, the report goes to the yunity report administration team. If he/she is not in a community, the report goes to the yunity report administration team

Stage 2 - MVP

Reports on user profile:

• • by clicking on "report" on the trust module on user profile

  • popup with form: drop-down menu with Options for type of report:
    • He/she is harassing me or a friend, Spam or a scam, Violence or harmful behavior, Hate speech or discrimination
      • foodsharing related ones:
  • Date field for when the incident happened (optional).
  • When users are in the same store of any kind of community where incident happened (show all stores where both reporting and reported persons are in team) (optional)
  • community to which the incident is related to (automatically filled if there is a store selected, if not all communities that both reported and reporting person are displayed and one can be selected) (if reported person is in no community, the field remains empty, if reported and reporting person don't have communities in common, the field remains empty and report will be directed to yunity Report Team)
  • Text field with text above: "description of what happened and what the accusation is" (min. 50 characters, max. 1000 characters).
  • attach pictures (optional)
  • After sending a message appears: "Thank you for committing this report. It will be redirected to the responsible persons, which may contact you for further questions."
  • Report is shown to community admins of the community the reported person is in. If reported person is the community admin of a sub-group and would manage that report, the report goes to the next higher community admin (so he/she doesn't manage his/her own report). If he/she is the top-level community admin, the report goes to the yunity report administration team. If he/she is not in a community, the report goes to the yunity report administration team

Reports on a Event/Page/Group/Community

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